FAQs

What is our role?

We recognise the need for a new healthcare approach. One that takes a holistic view and brings power of choice back to the individual. We see the need to unify and connect with like-minded people and organisations who understand the importance of a people-led approach. One that puts people first and who’s practitioners have a genuine desire to help.

Our role is one of facilitator – supporting those who wish to set up their own health hubs, connecting patients with practitioners via our hubs’ online directories and sharing a wealth of health information from our Partners & Affiliates via webinars, online courses and articles on the website.

Are you an alternative to the Health Service?

No, we are a people-led movement that encourages local communities to set up their own local hubs filled with knowledgeable practitioners who offer a range of individualised health services.

How much does it cost to access the PHA services?

Access to our website is free.

We aim to connect patients with health hubs closest to them and they will connect you to their practitioners – any costs associated with treatments will be between you and your practitioner.

What if I can't afford to pay for the treatment?

We want everyone to be able to access all of the services on offer. We are currently looking at various options to create a social care pot that will support those who may need financial assistance. We also encourage each hub/practitioner to look at ways to support those in low-income situations, such as pay it forward schemes and fundraising options. We cover many ideas in our health hub blueprint.

Do you offer emergency care?

PHA do not provide any medical services ourselves, we simply facilitate the connections with healthcare practitioners at a primary care level. We are not in a position to support secondary or acute care at this stage.

As part of our second phase, we will be supporting community hubs to train people in Advanced First Aid for situations where ambulance services are failing to respond to urgent assistance and sustaining life is needed! It is not our intention to replace the first responder or emergency services that are currently in existence across NZ but support local communities where needed.

Do you offer a vaccine injury protocol?

We are aware that many people are concerned about the injuries caused by vaccines. Many doctors, scientists and practitioners are working very hard to develop protocols to help those who are suffering from various side effects.

We have a Health Recovery Programme that may support those with vaccine injuries, long covid and a range of inflammatory conditions. Please always seek medical advice in the first instance.

I am a practitioner - what will I gain from joining a hub?

As a member of a community hub your contact details will be listed in the Practitioner Directory once their web site is up and running, giving you access to patients looking for your services. You will work in an ethical, patient-focused primary care setting with others pursuing the same vision.  All services will be supported equally – conventional medicine will work alongside holistic therapies – to offer a true integrated approach to health.

Why would I want to leave the health system and work in a community hub?

By becoming part of a community hub, you will be working with like-minded individuals who genuinely want to make a difference to improving people’s health and wellbeing. You will be part of an ethical community focused on helping people discover what true health really means and you will have the freedom to support people in the way that works for you and your patients.

Maybe you have become disillusioned with the health system in its current form and this has been exacerbated by the recent threat of mandates. Or perhaps you also offer alternative health remedies that are not available in the health system and want to work in an integrated way. Whatever drew you to the PHA, we are here to support you with the transition.